![]() ![]() How to get a receipt or invoice for the purchased Evaer license? I purchased the license via Paypal but how can I get the license code? Is there anyway to correct this so they match, both on a call I already recorded, and so this doesn't happen on future call? It makes watching the recording VERY annoying! Why is there a delay/mismatch of about 5 seconds between hearing a voice on a video call I recorded, and then seeng that portion of the video on the screen when I play back a recording I made? For example, when I hear one of us on either side of the call speak a word or sentence, I don't see that person speaking those words/sentences until at least 5 seconds later (timing of the video and audio playback is not matching). I paid 19 dollars with my paypal account to register but didnt got the code or anything How can I download the program to a new computer. I purchased this application a little over a year ago. However my recordings are 55kbps and 16khz. ![]() I'm recording local video and on the MP3 quality tab I've selected "manually set it" and set the quality to 128 for bit rate and 48000 for sample rate. Please help I use it to record video calls to my kids for court reasons. It does capture a small bit at the beginning but its garbled and sounds like a robot then completely shuts out. Date / UserĮvaer is not recording any audio. If you answer these question, your answers may be inserted into the FAQ. Here you can see questions asked by other users. ![]()
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